Welcome to Kirkpatrick Bank's website. In this section, we will explain our policy regarding any personal information you might supply to us when you visit this website. As a matter of principle, Kirkpatrick Bank is committed to safeguarding your personal information obtained through our website the same way we protect information obtained through any of our other delivery channels—at our main bank, branch, our ATMs and by telephone.
Collection, Use, Retention and Destruction of Consumer/Customer Information Kirkpatrick Bank collects, uses and retains certain personal information through our website to identify and communicate with you. We collect and use this information to provide you with products and services that you initiate; to help us respond to specific questions that you ask; and to inform you about other financial services that may be of interest to you. We may also use this information to comply with certain laws and regulations that may apply to us and to help us design or improve our products and services.
As a general policy, Kirkpatrick Bank does not automatically collect or store information concerning visitors to our website. However, we will collect and store general information such as: The name of the domain from which you access the Internet (for example, msn.com if you are connecting from the Microsoft Network or aol.com if you connecting from America Online). The Internet address of the website from which you linked directly to our site, if any (for example, www.yahoo.com if you find us using the Yahoo search option). The type of web browsing software you are using to view our site such as Netscape Communication or Microsoft Internet Explorer. The date and time you access our site. Additionally, after consumer/customer information is collected, the Bank will retain such information only as long as it is useful to the administration of a consumer/customer’s relationship or the provision of particular products and services to a consumer/customer or as required by Federal and state mandates. Afterwards, such information will promptly be destroyed.
Maintenance of Accurate Information
We strive to ensure our records are up-to-date and precise in accordance with commercial standards. We also have procedures for timely correction of inaccurate information after we become aware of the inaccuracy. In addition, various state and federal laws impose specific obligations and standards on us with respect to the accuracy of information we maintain, and the correction of erroneous information. If you ever find that our records are incomplete, inaccurate or not current, please call the telephone number on your account statement; contact us via postal mail or contact us by E-mail. Subsequently, pending investigation, we will correct the information in a timely manner.
Employee Access to Customer Information
Kirkpatrick Bank has policies and procedures restricting access to personal customer information to those employees with a business reason to know such information. We educate our employees to recognize the importance of client confidentiality and we have reserved the right to take appropriate disciplinary measures to enforce employee confidentiality responsibilities.
Protections of Information and Account Data
Customer records are stored in a secure location at all times. Computer-generated customer information is protected by a robust encryption* technology. Kirkpatrick Bank maintains security standards and procedures to help prevent unauthorized access to your personal customer information. Additionally, we continuously update and test our technology to improve the protection of our information about you and to assure the integrity of that information.
BROWSER AND ENCRYPTION
Restrictions on Disclosure of Account Information
We do not disclose personal information (i.e., deposit and credit card account numbers or access codes) about customers to nonaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies, to maximize the accuracy and security of such information, or in the performance of bona fide corporate due diligence, unless:
The information is provided to help complete a customer initiated transaction;
The customer requests it;
The disclosure is required by law (e.g., subpoena, summons, or warrant, etc.);
The customer has been informed about the possibility of disclosure for marketing or similar purposes through a prior communication and is given the opportunity to decline (i.e., "opt out").
Disclosure of Privacy Principles to Customers
We want you to understand our commitment to customer information privacy and our use of information. For this reason, we have prepared these privacy guidelines.
SPECIFIC WEBSITE INFORMATION
Cache Storage of Information
Internet browser software typically stores—Caches—information from the website being visited on the hard drive of the user. This means that information viewed or input during a visit to a website can usually be viewed again by merely hitting the "BACK" button in your browser. Some websites issue a "no-cache" command to browsers to prevent this temporary storage. To provide better service to you, our visitor, we do not send this command to the browser.
To better protect your personal information, you should clear your cache of information from your computer periodically. Instructions for clearing this cache are included on your browser.
We preserve the content of your email, your email address and our response so that we can better serve you. Depending on the content of your Email, we may be required by existing laws and regulations to keep this information.
If you send Email to us, please remember that Email is not secure against interception. If your Email contains information that is very sensitive or includes personal information such as: an account number, charge card number or Social Security number you may want to send this information via postal mail.